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Last updated June 2026. Jump to: Privacy Practices · Telehealth Consent · SMS / Text · Terms
This notice describes how medical information about you may be used and disclosed and how you can get access to this information, as required by the HIPAA Privacy Rule (45 CFR § 164.520). Please review it carefully.
How we use your Protected Health Information (PHI). We use and disclose your PHI to provide treatment, arrange payment for services, and run our health-care operations. We share information only with the clinicians and staff who need it to care for you, and with vendors bound by a Business Associate Agreement.
Your rights. You have the right to access and obtain a copy of your records, request corrections, request restrictions on certain uses, receive an accounting of disclosures, and request confidential communications.
Specialized protections (2024/2026 Part 2 updates). Consistent with recent federal updates protecting sensitive categories of care, Care Haus will not disclose reproductive-health-care information or substance-use-disorder (42 CFR Part 2) records without your specific written authorization or a valid court order / judicial subpoena. We will not use such information against you in any investigation or proceeding.
Breach notification. We will notify you if a breach compromises the privacy or security of your PHI.
To exercise any right or ask a question, contact our Privacy Officer at privacy@carehaus.co.
By booking a virtual visit, you acknowledge and agree to the following:
“I acknowledge that telehealth treatments involve electronic communication of my personal medical records, and that security transmission vulnerabilities exist despite all enterprise encryption implementations.”
SMS notifications are optional and require separate opt-in — they are never bundled into our Terms of Service. By opting in you agree:
“By checking this box, you agree to receive automated text messages and medical care updates at the phone number provided. Message and data rates may apply. Reply STOP to cancel.”
You can opt out at any time by replying STOP, or reply HELP for assistance. Opting out of texts does not affect your care or your account.
Care Haus is being designed for transparent cash-pay telehealth and in-person care for select concerns. Services would be available only where clinicians are appropriately licensed. Final prices, inclusions and payment timing require owner and counsel approval.
This demonstration does not collect payment or establish a final insurance, cancellation or rescheduling policy. Approved policies must be presented before production booking.
Questions: hello@carehaus.co.